How We're Different
We're Different. Here's How (And Why).
No matter the project size, we build every deck as if it was on our own home. From explaining our processes to the final job clean-up, our greatest passion is creating something that exceeds your expectations. Here’s how we’re different than the competition:
We actually return all calls and emails, and always within one business day at the most (usually much faster). Go ahead and try us – we’ll get right back with you. Do you have any concerns or questions? Call me (Phil, the owner) directly at (734) 822-6141. Custom Deck Creations means everything to me and my family – I’ll take care of any of your questions or concerns right away.
Most of our crews have built over 100 decks and have upwards of 15 years of experience specializing in deck design and build. We don’t pretend to be a “jack-of-all trades, expert-in-none” generalized construction company. All we do is composite decks. We stand behind our work with a workmanship and labor guarantee. Once we start your project, we do not job hop and start another.
Designed For You.
The hammering is done, the yard is clean, and you’re left with a gorgeous new outdoor space – imagine the possibilities on how you’ll use your new space. We’ll incorporate unique design elements into your deck, and we’ll hone in on these during our initial conversations. No two decks are the same, and they shouldn’t be built that way. Do you have a preferred style of trim, direction of deck boards, specific height off the ground, type of rock used under your deck? These are some of the important questions to ask – we got you covered.
You’ll spend a lot of time outdoors on your new deck, so we’ll take the time to nail the details. From the position of the stairs and the direction of the deck boards, to not blocking basement windows with structural posts and the details of railing posts – we’ll make sure to cover all the options with you.
Avoid the headache of your typical contractor. We’ll work to make the entire process as hassle-free as possible for you. We’ll design and draw all project blueprints, apply for and manage the permitting process, and handle all inspections. We’ll keep you updated throughout the entire process – you’ll never wonder when we’ll be doing what or how far along we are. Have a question or just curious about the build process? Ask us, we’ll explain anything.
Job payments are paid on a job-progression basis. This means you only pay as we perform the work – no more paying large deposits and then not seeing your contractor for months (if ever again). And your final payment isn’t due until your local municipality approves the work.
We stand behind our work. We offer both a manufacturer warranty, and a workmanship guarantee.
We Offer Financing.
We’ve done this once or twice before, and so are able to partner with financial institutions to offer low rate financing. Get approved and have the funds available usually within a couple of days.
You’ll know what you’re buying before you sign anything. After setting up an initial call for us to learn more about what you’re envisioning for your new backyard space, we’ll schedule a consultation to design your dream deck. We’ll create multiple 3D renderings of various deck designs to really fine tune the details.
We’ll also quote you to the penny. There are no surprise extra charges unlike the cheaper guys who come in, bid low to gain your business, then surprise you during the project and charge you “required” change orders just to be able to finish the project at all. We’ve seen this all too often and it just upsets us.