Testimonials
Explore the voices of our satisfied clients on our testimonial page, where our commitment to excellence shines through in every review. Our detail-oriented approach to deck installations has earned us accolades from those who matter most – our customers. Their experiences and stories reflect the high standards and quality we bring to every project.
CUSTOMER REVIEWS
Our Customers Love Us!
Custom Deck Creations has a track record of excellence in everything we do, and it shows in our outstanding reviews. We provide superior designs, advanced composite decking, customer-focused service, and detail-oriented deck installations.
Robert Hunter2023-12-14I am extremely impressed w/Custom Deck Creations. The whole process, from Steve at the initial consultation, working w/Tarah & Matt, and the excellent workmanship from John & his construction crew has been a wonderful experience! Very professional and efficient - and much appreciated! Thank you.Sean Shukri2023-12-12Steve, Matt, Tarah and our installers John and Niko were amazing from start to finish. We were blown away by everyone’s help and expertise! We’d love to do business with them again but I have a feeling this deck will last a long time!Tony Stojov2023-11-29Phil, Tarah, Matt, Steve and the rest of the crew were a joy to work with. Professional and knowledgeable, they built us a big, beautiful , high quality deck that we are going to enjoy for many years. Phenomenal customer-centered service, and a passion for quality and craftsmanship in their work. The entire process was as smooth as you could ask for, and they made us feel safe and secure the whole way. Can't say enough great things about them!!! I would 100% recommend using Custom Deck Creations!Michael Romano2023-11-28They did a great job , exactly how they explained they would using quality materials and design. Plus there was a small measurement misunderstanding, rather than try to avoid accountability, they immediately agreed there was an error. They gave us options and the issue was corrected. Corporations and individuals taking responsibility for mistakes is very rare nowadays. For that alone I would recommend them to anyone. Nothing can replace having a partner you can trust in any home renovation project. 5 Stars for Quality Work 5 Stars for Quality People!Mohammad Reza2023-11-22Extremely satisfied with our deck. They were professional, completed on time, and most of all created a warm friendly environment. Highly recommended.thomas strobel2023-11-17Custom Deck Creations truly deserves 5 stars. Very professional and friendly from start to end. I was always informed about the status of the project and the next steps. The built of the deck only took 3 days with high quality craftsmanship. Excellent price for a high standard deck as well. I would choose this vendor again and can only highly recommend.Kenneth Banach2023-11-06All of the above and then some. Had a GREAT experience with Custom Deck Creations from initial concept discussions through 3D design iterations, old deck tear down, new deck build. Their team (Steve, Tarah, Matt and crew (Harvey, Dakota and Don) were professional and collaborative. Their planning was excellent, they followed up and communicated proactively and responded to my myriad of questions within 24 hrs. They executed flawlessly on every step of the plan, on time and budget. The finished product is better than I had hoped. I'm on their list of references so if you have any doubts or questions, please contact me. Ken B.Richard Legault2023-10-24Super! Entire deck replaced. Very professional. Excellent work! Quickly done except for rain delays.Tom O'Neill2023-10-12Very pleased with my new deck. This team is very professional, thorough and responsive! I highly recommend CDC! Thank you Steve, Matt, Tarah, Harvey, Dakota and Phil!Google rating score: 5.0 of 5, based on 142 reviews
Testimonials
Client Reviews
me and he made the process painless. He took care of the association approval for me including submitting all the paperwork and following up on the telephone to ensure a smooth approval. Phil also applied for and got all the proper permits needed. Foreman Dan and his crew showed up and built an absolutely beautiful deck. I have received compliments from total strangers who were walking past my home for an evening stroll and felt the need to compliment my deck. During the build I always came out and asked foreman Dan questions and every time, Dan stopped what he was doing and answered every one with zero annoyance. Dan was always very knowledgeable and happy to talk to me. I even texted owner Phil on many late afternoons to ask him questions I had about what the crew did that day and Phil was more than happy to answer every single one, without hesitation or frustration. When Phil found out I just had a newborn, he purchased and sent me a thoughtful gift for my daughter to use on our new deck. It just showed up on my doorstep. What contractor does that? This is the kind of company you are dealing with. The cost for the deck was very comparable with the other quotes I got from other companies and I couldn’t be happier with the process and the product. Thank you Phil and crew!”
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“We did our homework in selecting a company to rebuild our 25 year old deck. We got 3 bids, we researched the companies and spoke to them at length before we decided to go with Phil Black and Custom Deck Creations. Isn’t it great when your decision turns out to be a good one? Over the years we’ve worked with many contractors starting with the construction of our home 26 years ago and the upkeep and updating associated with home ownership ever since. No one has done higher quality work or provided more outstanding customer service than Custom Deck Creations. Phil you should be very proud of the job you and your team do. You have figured out how to run a successful business, great quality products and workmanship along with first class customer service. We will give you our highest recommendations.”
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“We love our deck and knew after our first meeting, that we would go with your company. We actually canceled an upcoming appointment that was scheduled after we met with you !!! I want to sincerely thank you for all the hard work and effort you put in. More importantly, how pleasurable and painless you made the process. I get nothing but compliments from the neighbors about the deck. It looks fantastic! We thank you for making our vision a reality and hope you and your family have a Merry Christmas and a Happy New Year!”
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- Customer service- 5 stars based on the prompt communication we received on any questions and up to date feedback concerning the status of the deck building process.
- Project Management- 5 stars based on the service received on each phase of the project. In addition, C.A.D. renderings and floor plans provided information concerning pulling building permits to any changes in the work project due to municipal building codes. The entire deck building project was managed effectively and efficiently (even in this season of Covid19)
- Building Materials- 5 stars the company uses the highest quality materials based on customer selection
- Construction- 5 stars the construction crew is skilled and worked with me to point out any situation that might require my attention. The new deck construction was well built and the workers cleaned up at the end of each work day.
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