CUSTOMER REVIEWS

Our Customers Love Us!

Custom Deck Creations has a track record of excellence in everything we do, and it shows in our outstanding reviews. We provide superior designs, advanced composite decking, customer-focused service, and detail-oriented deck installations.

Margaret Plymouth

Overall a fantastic experience!!

“Custom Deck Creations was the absolute BEST choice for us!! We are very involved in our home projects, but the input we received from them truly enhanced the final outcome. Steve, Phil, and Dan and his crew were all exceptionally professional and attentive during the entire process; overall a fantastic experience!! We LOVE our beautiful new deck and receive so many compliments!!”

Kirk and Vickey Plymouth

No one has done higher quality work

“We did our homework in selecting a company to rebuild our 25 year old deck. We got 3 bids, we researched the companies and spoke to them at length before we decided to go with Phil Black and Custom Deck Creations. Isn’t it great when your decision turns out to be a good one? Over the years we’ve worked with many contractors starting with the construction of our home 26 years ago and the upkeep and updating associated with home ownership ever since. No one has done higher quality work or provided more outstanding customer service than Custom Deck Creations. Phil you should be very proud of the job you and your team do. You have figured out how to run a successful business, great quality products and workmanship along with first class customer service. We will give you our highest recommendations.”

Scott Canton

A pleasure to work with.

“Highly recommend. Phil and his team built us a beautiful deck. The process was smooth and easy. Everything was explained upfront, and went exactly as planned. Great communication, and no surprises. A pleasure to work with. I smile every time I look out the window and see our deck. We love everything about it.”

Arvon and Janice Ypsilanti

It looks fantastic!

“We love our deck and knew after our first meeting, that we would go with your company. We actually canceled an upcoming appointment that was scheduled after we met with you !!! I want to sincerely thank you for all the hard work and effort you put in. More importantly, how pleasurable and painless you made the process. I get nothing but compliments from the neighbors about the deck. It looks fantastic! We thank you for making our vision a reality and hope you and your family have a Merry Christmas and a Happy New Year!”

Testimonials

Client Reviews

We’re honored to have wonderful clients. Here are some of our most recent composite deck reviews:

“Fantastic company. Salesperson Steve was very informative and was not pushy at all. When I had a hiccup with my financing and needed time to work it out Steve gave me plenty of space and simply said once I got it worked out to let them know and that they would love to build my deck for me. No pressure at all. And this was after they had taken a lot of information from me and did some leg work already. Once I was finally ready to proceed Steve made a wonderful 3D model showing me exactly what my deck would look like in accordance to my wanted features. Owner Phil then contacted

me and he made the process painless. He took care of the association approval for me including submitting all the paperwork and following up on the telephone to ensure a smooth approval. Phil also applied for and got all the proper permits needed. Foreman Dan and his crew showed up and built an absolutely beautiful deck. I have received compliments from total strangers who were walking past my home for an evening stroll and felt the need to compliment my deck. During the build I always came out and asked foreman Dan questions and every time, Dan stopped what he was doing and answered every one with zero annoyance. Dan was always very knowledgeable and happy to talk to me. I even texted owner Phil on many late afternoons to ask him questions I had about what the crew did that day and Phil was more than happy to answer every single one, without hesitation or frustration. When Phil found out I just had a newborn, he purchased and sent me a thoughtful gift for my daughter to use on our new deck. It just showed up on my doorstep. What contractor does that? This is the kind of company you are dealing with. The cost for the deck was very comparable with the other quotes I got from other companies and I couldn’t be happier with the process and the product. Thank you Phil and crew!”

– Chris, Canton

5/5

 5/5

“Michelle and I have been married for 39 yrs. In that time I have never had an experience remotely close to the magnificent job as each and every individual I encountered at Custom Deck Creations.

The salesman was knowledgeable, thorough, and patient. Fantastic input when needed. 5 stars

The construction workers would come and go without fanfare leaving the construction

site tidy. There were two fellas who were the only ones to work on the deck from framing through completion. They worked in near silence, saws, drills and nailers aside. They were friendly and didn’t mind a next door neighbor pulling up a lawn chair to watch for a couple of hours. 5 Stars

The program manager handles all the communication, that would normally have a homeowner running all over town getting permits and permissions, and setting up city inspections. I never had a clue when those things took place. At the final walk through I had two or three super nit picky issues that he made mental notes of. He passed the information along to the two construction fellas. They were out the next day around noon and gone by 1:30. Revealing an absolutely flawless deck and construction experience. 5 Stars

Summing up the whole experience I would gladly give Custom Deck Creations 15 Stars, however I guess that’s not possible here. Perhaps someone should fix custom Deck Creations.

Fantastic job.”

– Kevin, Canton

5/5

 5/5

When I thanked Margaret for her time leaving us a 5 star review on Google, Margaret replied with:

“Oh my gosh Phil it was so totally deserved!! I could have gone on for days… but all of the other 5 stars already said it. Honestly it was just the best experience for us, and you are so kind and patient!! You really are one of a kind and I know we would never have done so well if we had picked any other company! And we will tell anyone we know looking forward a deck how great you guys are 😊 😊 😊”

– Margaret, Plymouth

5/5

 5/5

“Our family used Custom Deck Creations after they were recommended by several of our neighbors who had used them for prior projects. We had a 20-year-old wooden deck that was rotting and very clearly needed significant amounts of work.

Phil came out within a few days of us contacting his company to inspect our deck and discuss options regarding repair versus replacement. We felt that he gave us an

honest opinion regarding the status of our existing deck and its longevity as well as several ways that we could approach the project. We opted for a complete replacement. He sent us several design proposals that we reviewed with him and, after some modifications, settled on a design that we were happy with, using a composite decking with complete replacement of the supports. Except for the initial consultation to inspect the deck and take some measurements, the remainder of the design phase was conducted virtually or through phone conversations. I should note Phil also specifically asked us about our goals for the deck, our expectations of the project, our budget, and the timeline for the project.

The project itself ran smoothly. It took about 2.5-3 weeks from the start of demolition of the old deck to the finished new deck. There were no issues and no pauses in work. DJ, the builder, is extraordinarily talented and was great around our family (and our very curious dog). He took his time to ensure that everything was built to plan and the craftsmanship in his work is readily apparent. Frankly, I’d be hard-pressed to find any differences between the finalized schematics and the finished deck.

In summary, we couldn’t be happier with the process or the finished deck. Phil, Matt, and DJ were easy to work with, communicated clearly about the project, were responsive to any questions or concerns that we had, and built an incredible deck with some challenging design elements. We strongly recommend them and would gladly work with them again if a such a need arose.”

– MK, Ypsilanti

5/5

 5/5